Privacy Policy

Griffin & Sloane Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal data when you interact with us or use our website.

Griffin & Sloane Ltd is registered as a data controller with the Information Commissioner’s Office in the United Kingdom under registration number ZA310002.

Information we collect

We may collect and process the following categories of personal data:

  • identification and contact data
    Name, email address, telephone number, and any information you choose to provide when making an enquiry, requesting an appointment, or communicating with us.
  • technical data
    Internet protocol (IP) address, browser type and version, operating system, device information, time zone setting, and other technical data collected when you access the website.
  • usage data
    Information about how you use our website, including page views and interactions.

How We Use Your Information

We process personal data for the following purposes:

  • to respond to enquiries and appointment requests
  • to manage and progress potential or active commissions
  • to administer and improve the operation of our website
  • to meet legal, regulatory, or contractual obligations

Lawful Bases for Processing

We process personal data under the following lawful bases:

  • legitimate interests, where processing is necessary to respond to enquiries, manage relationships, and operate our business
  • contractual necessity, where processing is required to enter into or perform a contract
  • legal obligation, where required to comply with applicable law
  • consent, where you have explicitly provided it, such as when opting into communications

You may withdraw consent at any time where consent is the lawful basis.

Data Sharing

We do not sell personal data.

Personal data may be shared with trusted third-party service providers where necessary to operate our website or communications, such as hosting providers, email services, or analytics platforms. Such providers process data only on our instructions and are subject to appropriate confidentiality and data protection obligations.

We may also disclose personal data where required by law or to protect our legal rights.

Data Security

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, misuse, or alteration.

Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements. Enquiry data is periodically reviewed and securely deleted when no longer required.

Your Rights

Under UK GDPR, you have the right to:

  • access your personal data
  • request correction or erasure of your data
  • restrict or object to processing
  • request data portability
  • withdraw consent where applicable

You also have the right to lodge a complaint with the Information Commissioner’s Office.

Requests relating to these rights can be made using the contact details below.

Changes to This Policy

This policy may be updated from time to time. Any changes will be published on this page.

Contact

Griffin & Sloane Ltd
50 Norwich Road,
Manchester,
M329TY,
United Kingdom

For privacy-related enquiries, contact: .

This policy is effective from 02 February 2026.